FAQ

How long will shipping take?

Domestic shipping will take 2-3 working days. Orders being sent to Australia will take 3-10 working days. 

Do you offer returns?

Yes, we do. Head over to our returns policy for more info! 

Do you offer exchanges?

The easiest way for you to make an exchange is to return your item to us and purchase a new item off our website. 

How do I contact customer service?

You can email us at email@lovebytori.com for any inquiries. We will try out best to respond to you ASAP. 

Do you offer collabs /ambassador programmes?

We are currently planning our second collection which means we are also looking to collaborate with creators! You can send us an email at email@lovebytori.com with your media/brand kit and a reason why you would be a great fit for our brand.